Privacy Policy
Last updated: January 2026
Introduction
At Bioluga, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
We are committed to transparency and ensuring that your data is handled with the care and respect it deserves. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect information to provide better services to all our users.
You Provide
- Name, email, phone number
- Professional credentials
- Business information
- Messages and feedback
Automatically
- IP address & location
- Browser & device info
- Pages visited
- Cookie data
How We Use Your Data
We use your information to provide, improve, and personalize our services.
Provide Services
Process orders, inquiries, and registrations
Marketing
Send updates and offers (with your consent)
Improve Website
Analyze usage to enhance user experience
Security
Protect against fraud and meet legal obligations
Legal Basis (GDPR)
For users in the European Economic Area, we process your data under these legal bases:
Data Security
We protect your data with industry-standard security measures.
Encryption
Data encrypted in transit and at rest
Audits
Regular security assessments
Access Control
Strict authentication and authorization
Training
Employee data protection training
Your Rights
You have control over your personal information.
Access
Request a copy of your data
Correction
Request corrections to inaccurate data
Deletion
Request deletion of your data
Portability
Request your data in a portable format
Restriction
Request restriction of processing
Withdraw Consent
Withdraw consent at any time