Terms of Service
Last updated: January 2026
Acceptance of Terms
Welcome to Bioluga. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
Use of Website
You agree to use our website only for lawful purposes. You must not:
Violate Laws
Use the website in any way that violates applicable laws or regulations
Damage or Disable
Use the website in any way that could damage, disable, or impair it
Unauthorized Access
Attempt to gain unauthorized access to any part of the website
Malicious Code
Use the website to transmit malicious code or viruses
Scraping
Scrape, harvest, or collect data from the website without authorization
Impersonation
Use the website to impersonate any person or entity
Intellectual Property
All content on our website, including text, images, graphics, logos, trademarks, and software, is the property of Bioluga or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our prior written consent.
Protected Content
- Text and written content
- Images and graphics
- Logos and trademarks
- Software and code
Not Permitted
- Reproduction without consent
- Distribution or sharing
- Derivative works
- Public display
Product Information
Product information displayed on our website is for informational purposes only. We make no representations or warranties about the accuracy, completeness, or reliability of product information.
Important: Specialized formulas (such as CRENA™ LF and HA) and the Mealuga Clinical Nutrition portfolio are Foods for Special Medical Purposes (FSMP) intended for the dietary management of specific medical conditions and MUST be used under medical supervision. Always consult your healthcare provider before using any specialized formula.
Medical Disclaimer
The information on our website is not intended to provide medical advice, diagnose, treat, cure, or prevent any disease. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Never disregard professional medical advice or delay in seeking it because of something you have read on our website.
User Accounts
If you create an account on our website, you are responsible for maintaining the security of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
For Healthcare Professional (HCP) accounts, access is restricted to verified medical practitioners. You represent and warrant that you are a qualified healthcare professional with a valid medical license or professional registration.
Limitation of Liability
To the fullest extent permitted by law, Bioluga shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or services.
In no event shall Bioluga's total liability exceed the amount you paid (if any) to access our services.
Indemnification
You agree to indemnify and hold harmless Bioluga, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or violation of these Terms.
Termination
We reserve the right to terminate or suspend your access to our website at any time, with or without cause, including for violations of these Terms.
Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the website after changes constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law principles.